CSG Direct Mail is proud member of the Better Business Bureau

You cannot be a trusted Direct Mailing and Variable Data Printer if you are not A+ rated by the Better Business Bureau

The vision of the better business bureau is to promote an ethical marketplace where buyers and sellers can trust each other. In order for a business or company to be a part of the Better Business Bureau one needs to follow certain standards. These Standards for Trust are a comprehensive set of policies, procedures and best practices focused on how businesses should treat the public – fairly and honestly in all circumstances.

Build Trust
Establish and maintain a positive track record in the marketplace.

Advertise Honestly
Adhere to established standards of advertising and selling.

Tell the Truth

Honestly represent products and services, including clear and adequate disclosures of all material terms.

Be Transparent
Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.

Honor Promises
Abide by all written agreements and verbal representations.

Be Responsive
Address marketplace disputes quickly, professionally, and in good faith.

Safeguard Privacy
Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.

Embody Integrity
Approach all business dealings, marketplace transactions and commitments with integrity.

All BBB accredited businesses as well as CSG Direct Inc. have agreed to live up to the Standards for Trust. At CSG Direct, we have a long history in honoring these trusts. Our direct mail team helps us create new mailing services that help you out from the moment you pick the phone to call us.

We are direct mail trainers, mailroom managers, database marketing managers, mail room service equipment operators and technicians. We know you aren’t “dabbling” in direct mail and neither are we. We have one of the friendliest, most experienced mailing services teams in the direct mail business.

“There are a lot of direct mail companies out there and everyone talks a good talk. We know that our gaming clients need this critical resource to execute their direct mail campaigns. We believe we have found the right partners in Michael Hemphill and his team at CSG Direct Mail. What’s unique about CSG, and especially boy “technical wonder” Michael, is that they are always looking for the latest tools to keep their clients at their most effective. They are not only a partner of Raving’s, we have been their client as well. We look to our partnership with the CSG Team – and sharing them as a strategic resource with our customers.” -Dennis Conrad, President and Chief Strategist, Raving Consulting Company

We live and breathe direct mail strategy, digital printing and results! From experience; if you always reach for ‘the cheapest bid’ it may be best to not mail at all. The road to Direct Mail success is littered with the bones of people who thought they tried direct mail only to have failed because they thought they we’re saving a couple bucks.